We're here to help you get the most out of FaithPen. Whether you have questions about features, need help with your subscription, or want to report an issue, we'd love to hear from you.
Frequently Asked Questions
How do I use AI writing assists?
Open any entry in the editor, tap the sparkle (✨) icon in the toolbar, and select from 6 AI writing tools: Continue Writing, Expand, Paraphrase, Scripture Suggestions, Devotional Outline, or Prayer Enhancement.
How many free AI assists do I get?
Free users get 3 AI assists per day. The counter resets at midnight. Upgrade to FaithPen Pro for unlimited AI assists.
How do I manage my subscription?
Go to your device's Settings > Apple ID > Subscriptions to view, change, or cancel your FaithPen Pro subscription. You can also restore purchases from the Settings tab within the app.
Where is my writing stored?
All your writing is stored locally on your device. We do not upload or store your writing content on any server. Make sure to back up your device regularly.
Can I export my writing?
Yes! Tap the export icon in the editor toolbar to export your entry as plain text or a formatted PDF with FaithPen branding.
I purchased Pro but it's not showing up
Go to Settings in the app and tap Restore Purchases. This will sync your subscription status with Apple. If the issue persists, contact us below.
Contact Us
Still need help? We typically respond within 24 hours.
Email: appfactory1970@gmail.com
Report a Bug
Found something not working right? Please include the following in your email:
- Your device model (e.g., iPhone 15, iPad Air)
- iOS version
- FaithPen app version (found in Settings)
- A description of the issue and steps to reproduce it
Feature Requests
Have an idea to make FaithPen better? We'd love to hear it! Send your suggestions to: